IRS Standard Mileage Rates for 2011

December 31, 2010

The IRS has published their new standard mileage rates for 2011. Thankfully, they have increased from last year, with the exception of the charitable mileage rate, which stayed the same. The IRS has combined the Medical and Relocation rate.

Business Mileage Rate * – $0.51/mile
Medical or Relocation Mileage Rate – $0.19/mile
Charitable Mileage Rate – $0.14/mile

Happy Driving!

* Can be used only if taxpayer owns/leases a passenger auto, van, pickup, or panel truck not for hire (e.g, as a taxi) that was not depreciated under ACRS, MACRS or Sec. 179 in earlier years.

What Exactly is an Offline Order in 1ShoppingCart?

November 8, 2010

1ShoppingCart has the ability to turn on the “process orders offline” feature in the order settings. I recommend turning this feature on and I’ll explain why. If there are any challenges with a customer’s order following entry of their checkout information, they will have the option to submit the order offline  to send their order information in. This basically means the order has been received by the cart, but is not going to be processed by the payment gateway. Their order receipt will note this for reference as well as the cart’s internal order notification.

There are a variety of reasons why the gateway and the cart may not be ‘talking’ correctly. There could be a mismatch in an international address such as entering a Province vs. a State name, or a billing address or name may not match exactly, like a missing middle initial. The advantage of the offline order is that you have not lost the sale as a result of technical difficulties. The customer’s information is captured and many times, a simple log in to your gateway for manual order processing through the Virtual Terminal, sends the order right through.

It’s important to relay the situation to a customer, who may believe their order was good because they received the order notice; they may not have noticed the “order was processed offline” notation. They will receive their payment receipt when the order is actually processed through the gateway. A final step, is to change the cart’s order status to ‘manually approved’ in the cart, which correctly identifies the order as processed, for cart reporting.

The offline order processing feature also comes in handy for orders that may have been taken at an offsite live event, for example, and you processed payment onsite using the Virtual Terminal. How can the handful of paper orders be entered into the cart when a customer has already paid you? Use the product cart link and enter the customer’s checkout information, but enter a test credit card number such as all 4′s to force the order ‘offline’ message. Submit the order offline and mark it ‘manually approved inside the cart. Be sure to contact your client in advance to let them know you are your simply entering the order into your cart for reporting purposes, and NOT processing a payment.

Google Groups Will No Longer Support Pages and Files Features

October 16, 2010

Google announced last month that they will be discontinuing the page and file features currently supported with their Google Groups functionality. Apparently, their goal is to improve customer experience by utilizing their other services for sharing and storing files, like Google Docs or Google Sites.

Starting in January 2011, their groups won’t allow creating or editing any files or pages. You’ll want to export anything you are sharing within your Google Groups to another solution before February 2011 when they turn the features off. Luckily, they are allowing zip-download to make the process easier and faster. You’ll find the Google Groups original announcement here

IRS Standard Mileage Rates for 2010

January 8, 2010

The IRS has published their new standard mileage rates for 2010. They have dropped with the exception of the charitable mileage rate, which stayed the same.

Business Mileage Rate * – $0.50/mile
Relocation Mileage Rate – $0.165/mile
Medical Mileage Rate – $0.165/mile
Charitable Mileage Rate – $0.14/mile

I was a bit disappointed to see the rate drop, but it’s to be expected. Happy Driving!

* Can be used only if taxpayer owns/leases a passenger auto, van, pickup, or panel truck not for hire (e.g, as a taxi) that was not depreciated under ACRS, MACRS or Sec. 179 in earlier years.

How to Underline Blank Spaces in a Microsoft Word Document

September 30, 2009

I finally found out how to underline blank spaces in Microsoft Word 2007. It’s been driving me nuts for months and the support site just wasn’t helpful. I did this all the time with my 2003 version. Last resort (which should have been my first stop) was to Google my question and quickly went right to the answer on the Microsoft site. Here’s the secret no one wants you to know ;)

You can underline blank spaces by pressing SHIFT + HYPHEN (-).

That’s it! Earth shattering, I know. I do understand there are other ways, even considered better by Microsoft, but when all I want to do is a few quick, fast space underlines … voila! I was so relieved to find this today.

Update Your WordPress Blogsite Permalinks and You Will Be Found

September 29, 2009

Lately, I’ve noticed quite a few established blogsites still using the standard WordPress permalink structure. By naming your permalinks well, you may find some of your posts successfully listed at number 1 in the search engines (Google loves blogs). What is a permalink, you ask? A permalink, aka permanent link, is a URL that points to a specific blog post. This looks like jibberish by default: http://example.com/?p=123. The ‘&p=123′ text is called the post slug (isn’t that an awful way to refer to it). The post slug will appear in your URL in place of the full title of your post. By incorporating keywords and shortening your post title, you will absolutely be found and can attract new visitors to your site.

From the WordPress dashboard, select Settings, then Permalinks. From the WordPress Common Settings, choose something like Month and Name or create your own. Personally, I customize the settings and use the year and the post name, like http://www.example.com/2009/sample-post.

Not only will you be found by the search bots, but humans will find the address more visual pleasing and informative, as well. Don’t let this wonderful SEO opportunity pass by. It is such an exciting moment to see a post brought up as number 1 following a Google search. Why not change your permalink structure now and remember to leave a comment after you see your name in Google lights!

Resending a 1ShoppingCart Email Broadcast to a Customer

September 26, 2009

There may be occasions where a few customers have missed a broadcast or autoresponder message with important sign up or purchase details. An easy way to resend the message to specific customers is by creating a new autoresponder group. In this way, you can broadcast only to those who missed the details.

Start by creating a new autoresponder and name it, for example, Resend 0901. View the Client Details for each customer who missed a message and subscribe them to the new autoresponder. Revisit the email broadcast list and select the message to be re-broadcast. The recipient(s) will be the Resend autoresponder group you have just created. Select the broadcast time and send the email.

If customers missed a previous autoresponder message, find the missed message and copy it to the new Resend autoresponder group, then set it to send out with 0 days delay. View the Client Details for each customer who missed the broadcast message and subscribe them to the new autoresponder. This will immediately send them the missed message. Once the re-broadcast has been successful, you can decide whether or not to keep or delete the Resend autoresponder.

Contact us if you need some help with the solution. If you try it out, be sure to stop back and comment on your success!

Email Marketing Gets Better With 1ShoppingCart

September 8, 2009

If you haven’t heard, 1ShoppingCart launched it’s improved email marketing system recently. My fellow virtual assistants and I have been anxiously awaiting  this update to check out the now-included newsletter templates for broadcasts or monthly ezines. There are several well-designed format choices available depending on the type of message to be sent out:

  • Welcome – clean and simple format for a quick message
  • Invitation – single column format for a quick invitation to an event
  • Single – single column format
  • Right – right sidebar with a main column for articles
  • Left – left sidebar with a main column for articles
  • Coupon – used for product promotions and announcements
  • Promotion – used for product promotions and announcements

The nice selection of templates are ready to use but can be easily customized for client branding, if needed. Here’s a great short video demo to learn more about all the updates … even more reasons why I love working with this shopping cart platform. Go see for yourself!

Yes, you can restore that deleted QuickBooks transaction!

August 12, 2009

Your buzzing along in QuickBooks with a nice rhythm going as you work through your data entries. But the phone rings and when you get back to business, you duplicate a transaction. No worries … just delete it. Oops! You’ve accidentally deleted the wrong entry — now what?

Well, it’s time to discover a great feature in QuickBooks called the Audit Trail. I’m not saying it will save you every time, but it’s a safe bet you’ll find this feature comes in handy, once you know it’s there. QuickBooks automatically tracks all your additions, deletions and modifications made to transactions in your data file. The Audit Trail is arranged in order of the user who last affected a transaction, then by transaction type.

Select Reports from the navigation bar. Go to Accountants & Taxes, then select Audit Trail. Change the Date Entered/Last Modified drop-down box to adjust the date range currently displayed. Once the deleted entry is located, make note of the account and memo details to reenter the transaction. Voila! You are back where you started.

It’s Official…I’m Master Cart Certified!

July 17, 2009

As a Virtual Assistant, I have learned that the growth of my business truly relies on my ability to continue my education. When I review my goals and budget throughout the year, I incorporate training that reflects those goals for growth or expansion into complimentary areas.

Last year, several of my clients requested shopping cart and affiliate management assistance for their online businesses, as a companion to their bookkeeping tasks. I decided to educate myself beyond my self-starter adaptability and enrolled in several cart courses. I am proud to note that I have now completed Practice Pay Solution’s Cart Strategist and Cart Technician training to become Master Cart Certified in the 1ShoppingCart brand system. I am happily displaying their logo!

And very shortly, I will be even prouder to display another cart certification … but I’ll leave that a surprise. Go ahead … toot your own horn, and let me know what you have in the works.

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